Customer Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"As we all know, it’s hard to find a Dealer that has the knowledge, personality, empathy good choices of machines & accessories, good sales guys at the counter, and GREAT mechanics in the shop! Those of you who are already customers know that Bill & Linda Bibbens & their crew DO have it all!!! For those of you who are reading this to decide whether or not to be a customer, let me reassure you that you won’t be disappointed! I can’t thank Bill & Linda enough for always going above and beyond to make sure I’ll be out riding no matter what the circumstances: last year I needed a part that had to be ordered ASAP so that I could make a big ride with friends at Tug Hill-Bill & Linda reassured me they would make it possible that I would get that part even though they were closed the next day, and sure enough, I was at Tug Hill riding that weekend!!!! In other instances, even with others that I know, they get the maintenance of machines done in a timely manner to assure you the opportunity to ride when the snow falls; as we know, we gotta take it when it comes, cause it good melt the next day!!!! Bibbens is a family oriented Sales & Service place-they always make you feel welcome and do the best they can to get you back out on the trail. I haven’t been a customer long, as I live almost an hour away, but have found it is certainly worth the drive for the service and camaraderie that I get when I’m there! My only regret- I wish I had become a customer a lot sooner!!! Bill & Linda, Thank you so much for all you have done for me!!! Tina B. "
By: Tina    Pultneyville,NY
"who is your dealer recently on a friday nite I saw Bill & Lynda out they asked me how my ride was. It was bad blew a belt and got towed back to the truck. I needed a belt for the wheeler to be able to ride sunday.At 8:30at nite they open, get me the belt and gasket and tell me they will be at the shop at 7 a.m .Sunday good thing when belt blew it broke the cover so they open on sunday for me to get cover fix in parking lot and meet the crew for ride at 9a.m. Long but true story who else would do that for me not only once but twice . So I ask who's your dealer. Bibbens Sales & Service should be!!!!!!"
By: dave    auburn,OK
"BILL IS VERY PLEASANT & PROFESSIONAL, KNOWS THE CORRECT ANSWERS TO YOUR CONCERNS & PROBLEMS."
By: TERRY     CAMILLUS,NY
"I purchased a used sportman 500 from a private owner,Took it into Bill to go over it.Nothing but honesty comes from this dealership.Couple things wrong ,they fixed it fast and got it right back to me.I just recently dropped it off to have all the fuilds changed,told him I needed it back the next day, I was leaving for hunting camp and they took care of it and got it to me sooner than that.they are always very nice and accommindating to everbodys needs.If they were futher away than another dealer I would still go to Bibbens.Keep up the great work "
By: Michael    Syracuse,NY
"Once again...excellent service by Wayne and the service Dept.....dropped my sled off and was done when promised. Thx to all!!! Dwayne Scott"
By: Dwayne    Marietta,NY
"I have been looking for a new snowmobile for over a month and when I found Bibbens Sales and Service online they had the exact sled that I was looking for. When I called and talked to Wayne I was very happy with the way he described the snowmobile to me considering Bibbens is a hour and a half away from my house. He was extremly professional and his knowlegde about the machine was something that you dont get at the "big" powersports dealers. I will recomend Bibbens to all of my family friends. It was well worth the drive to deal with such nice people. Anthony Thomas"
By: ANTHONY    SPENCERPORT,NY
"DEAR BILL AND LINDA, I WOULD JUST TO SAY THANK YOU FOR ALL YOUR HARD WORK AND OUTSTANDING CUSTOMER SERVICE! I HAVE BOUGHTEN MANY MACHINES AT OTHER DEALER'S BUT NOT ONE COMPARED TO BIBBENS SALES. LOOK FORWARD TO DOING MORE BUSSINESS IN THE FUTURE. MERRY CHRISTMAS AND HAPPY NEW YEAR TO ALL! THANKS AGAIN, DWAYNE SCOTT "
By: DWAYNE    MARRIETTA,NY
"January 6, 2007 Bibbens Sales & Service 3282 East Brutus Road Weedsport, NY 13166 Dear Bill Bibbens, On December 28th, 2006, I brought my 2007 Polaris Switchback into your dealership for a warranty repair. At the time I did not have an appointment, so I was fully expecting to leave it for service. I was pleasantly greeted by Wayne Schmidt and asked about getting the snowmobile repaired. Jamie Pardee came right out to see what the problem was. When finding out that the parts would need to be ordered and further inconveniencing me, he removed the parts needed from a new snowmobile on the showroom floor. He quickly repaired my snowmobile and got me on my way. This was above and beyond my expectations. His dedication and excellence are a another shining example of the outstanding service and repair your dealership has always given me. It is this type of service that keeps me coming back year after year. Thank you for treating your customers with such high regard. "
By: Steve    Baldwinsville,NY
"we have purchased numerous snowmobiles and most recently 2 new atv's.also had major damage to our 2004 700 snowmobile in which the service dept repaired the sled back to new cond.the people at bibbens will always have our business now and in the future,just a great place to go."
By: Anonymous    Clyde,NY
"My family and I have bought sleds for 25yrs. But were never really that happy with any dealers. Intill 7yrs ago when I purchased my first of many sled from bibens. Most dealers say and do all the right things just long enough for you to buy that new sled than down the road your just another sale no more than that. But Bill and his family and staff(Jamie,wayne and others), take the time and do things right. When ever you need parts or sevice they do a excellent job. They get you and your sled back on the trail quickly. I would strongly recommened BIBINS to any who would lisen And stand buy that recommendation 100%. "
By: chris    liverpool,NY
"i have been dealing with Bill and his family for years and i keep coming back to purchase my machines from Bibbens Polaris because they are down to earth folks like you and I.I just picked my son's sled and it is perfect. Thanks Bill.I'll see you next year. Dennis."
By: Dennis    Weedsport,SC
" BILL AND WAYNE ARE GREAT TO WORK WITH, NO PRESSURE I LIKE THAT !! GREAT CUSTOMER SERVICE, KEEP UP THE GOOD WORK!!"
By: PAUL     Baldwinsville,NY

Policies | Privacy | Terms | Site Map ©2010 Dominion Enterprises